A DISGRUNTLED father has slammed
Apple for its new Wi-Fi assist feature after it allegedly caused his
son’s iPhone to rack up an unexpected $AUD2900 bill.
Jeff
Feingold and his son Ashton have blamed Apple’s new Wi-Fi assist
feature, which was switched on by default in iOS 9, the most recent
version of iPhone’s software.“It’s usually $250 a month and this was $2000,” Jeff told CBS.
Most phone providers send warnings when data is about go over the limit, but Ashton said he only received a message that said “maybe 65 per cent of your data has been used” and didn’t think much of it.
But when the bill came, he became worried.
“I thought my dad was going to kill me,” Ashton said.
Turn off Wi-Fi Assist to save mobile data
The new Wi-Fi assist feature automatically switches from Wi-Fi to cellular data when a Wi-Fi signal is weak.
When Ashton was using his phone, he was under the impression it was connected to his home’s Wi-Fi but it was actually guzzling up his phone’s data. Ashton accidentally used more than 144,000MB (144GB).
But experts at Cnet found the story of a text message that said “maybe 65 per cent of your data has been used” highly unlikely, as they always deal in definitives and not maybes.
Apple is currently facing a class-action law suit for not informing users of the new Wi-Fi Assist feature and its usage of data from cellular plans.
To disable Wi-Fi Assist, open Settings, choose Mobile, then scroll down to the bottom and flick the toggle button.
http://www.news.com.au/technology/gadgets/mobile-phones/iphone-feature-wifi-assist-could-cost-you-thousands/news-story/1547a733f1645844fb78825a06834f58
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